Custom AI Agents to automate your business processes

We design, build, and integrate intelligent agents into your company's technology stack, with multiplatform expertise and a focus on results.

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Our value proposition based on 3 pillars:

🔐 Security: the foundation of everything
AI cannot be a black box. That is why our agents are born with traceability, explainability, and regulatory compliance in their DNA. We validate every model before deploying it to production, reducing the risk of hallucinations and ensuring that your information and your customers' data are always protected. You are in control.

⚡️ Speed: from idea to production in weeks
This is not about future promises; it is about results now. Our agents are designed, tested, and deployed in weeks, not years. We kick off with agile, measurable pilots so you can see real impact as soon as possible. Innovation without bureaucracy, with an accelerated time-to-market.

📐 Custom-made: because every business is unique
There is no one-size-fits-all agent. We adapt the solution to your technology stack, your processes, and your business rules. From a chatbot that resolves internal queries to complex agentic systems that orchestrate entire processes: you define the needs, we build the intelligence that executes them.

Problem

Companies are already testing AI. But most get stuck in demos, copilots, or isolated chatbots.

▸ They are not connected to real processes
▸ They do not understand the business context
▸ They do not execute tasks, they only respond
▸ They do not scale to production

The result: a lot of experimentation, little real impact. As is already happening in many AI initiatives, the challenge is not starting, but bringing use cases into production and generating sustained value.

Opportunity

The shift is not just in using AI. It is in making it work within your operations.

AI agents allow you to:
▸ Automate complete tasks, not just parts of them
▸ Integrate with your tools (CRM, ERP, documentation…)
▸ Make decisions within business rules
▸ Operate continuously, not just on demand

We move from "asking the AI" to having systems that execute work for you.

Turning AI into real impact requires a clear way of building agents: secure, fast, and adapted to your business, always with human oversight.

Serquo Agent Build System

AI built by experts, under human control, and tailored to your needs.

We do not work with isolated experiments. We work with our own AI agent development methodology, designed to bring real solutions into production from day one.

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Casos de uso

TASK AUTOMATION ✏️

Agents that eliminate repetitive manual work and free up operational time from day one. Fast impact, low risk, and immediate adoption by teams.

⦿ INTERNAL EMPLOYEE SUPPORT: Resolve HR, IT, or finance queries without relying on tickets or waiting times.

⦿ INTELLIGENT FAQs CONNECTED TO YOUR KNOWLEDGE: Consistent and updated answers without manual effort.

⦿ OPERATIONAL ASSISTANTS: Generation of emails, reports, documentation, or standard responses in seconds.

TECHNICAL GUARANTEE Advanced models connected to your documentation through RAG, vector databases, and frameworks like LangChain or LlamaIndex, integrated via API with your systems.

PROCESS OPTIMIZATION ✅

Agents that integrate with your systems and data to automate complete workflows and improve operational efficiency.

⦿ 24/7 CUSTOMER SERVICE: It’s not just a chatbot: it integrates multiple sources, understands context, and manages real customer interactions, escalating when necessary. ⦿ SALES AGENT: Prioritizes leads, generates personalized proposals, and automates sales follow-ups.

⦿ MARKETING AGENT: Generates content, adapts campaigns, and personalizes messages across different channels.

⦿ ANALYTICS AGENT: Connects CRM, sales, and support to generate actionable insights in real time.

⦿ COMPLIANCE AGENT: Analyzes documentation, detects risks, and ensures regulatory compliance.

TECHNICAL GUARANTEE Agent orchestration with frameworks like LangGraph or Semantic Kernel, CRM/ERP integration, context management, memory, and control systems (guardrails, testing, and observability).

AUTONOMOUS BUSINESS SYSTEMS 🤝

Systems where multiple agents collaborate to MANAGE COMPLETE PROCESSES, reducing operational dependency and improving decision-making. Always with human oversight at critical points.

⦿ INCIDENT MANAGEMENT IN BANKING OR INSURANCE: End-to-end automation: reception, validation, risk analysis, and decision support.

⦿ SMART SUPPLY CHAIN: Dynamic coordination of inventory, orders, logistics, and suppliers.

⦿ ADVANCED KNOWLEDGE MANAGEMENT: Access, validation, and synthesis of information for different decision-making levels.

TECHNICAL GUARANTEE Multi-agent architectures, orchestrated workflows (Temporal, Airflow), event-driven systems, Kubernetes deployment, and traceability, auditing, and human-in-the-loop mechanisms.